News & Events

“…overlooked, under-served by policy, and under-researched.” That’s how National Energy Action (NEA) described the lack of policy engagement with Gypsy, Roma, Traveller groups (GRT) and people who live nomadically. The consequences of this... more»

Welfare policies are pushing people into the red. Our latest data insights shows that people are still struggling to afford daily living costs. The data we have for the last quarter, released today, shows that the cost-of-living crisis is no longer... more»

Citizens Advice South Warwickshire AGM Notice is hereby given that the Annual General Meeting of Citizens Advice South Warwickshire (a Company Limited by Guarantee) will be held at Venture House Business Centre, Avenue Farm Industrial Estate,... more»

This week, October 24th-October 31st, is national ‘Stop Loan Sharks’ week. This is a national public awareness campaign organised by the England Illegal Money Lending Team (the ‘loan sharks team’) aimed at raising awareness of how to spot... more»

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In the world we live in today, for lots of people, there seems to be no ‘rush’ higher than the feeling of spending money. For good, or ill, it makes the world go around. Black Friday and Cyber Monday, on November 24th and November 27th... more»

Tuesday October 10th is internationally recognised as ‘World Homelessness Day’ .   To mark this day, and the importance of this issue, we are setting out a series of daily messages this week through social media and via our partners to... more»

The article below is reproduced in full from a Press Release shared by HM Revenue & Customs on September 18. To see the original version go to https://www.gov.uk/government/news/almost-430000-young-people-urged-to-claim-their-cash... more»

Today, September 12th 2023, is national ‘End Digital Poverty’ day. Below are some key points about what the issue is, who is driving the campaign, and what we can do to support it together. How to define ‘Digital Poverty’ The Digital Poverty... more»

As the digital-by-default online delivery of public, as well as commercial, services becomes common the threat, and potential impact, of ‘Identification Theft’ only increases.   At the same time, as online vulnerabilities increase, it is... more»

Record numbers seeking help from Citizens Advice for energy debt. 7.8 million people borrowed to pay their energy bills in first six months of 2023. 1 in 4 people say their energy bill is the essential cost they’re most worried about. Disabled... more»

From new clothes to pet food, we’re buying more online. As a result, we’re more reliant than ever on the parcel market to deliver the goods we need, with over 80% of the UK population making online purchases this year. But with online shopping... more»

Something is going wrong. Increasingly our advice is no longer enough to get people back on their feet. So we’re releasing the first in a series of landmark reports looking at the phenomenon of negative budgets. This technical sounding term... more»

Scams come in all shapes and sizes, from subscription scams to dating scams to scams relating to financial investments, and many more. They can be in-person or online. They can come via the post or over the phone.    Everyone is vulnerable,... more»

We’re pleased to announce that we have added a new page on Fuel Poverty to our website. The page contains links to lots of useful websites which provide tips on saving energy costs, grants and support. Take a look... more»

We’re facing rising need, with fewer people The aftershocks of the pandemic are bringing pressures far greater than those we saw in lockdown. Inflation and job worries mean many more people will need our support, at a time when our own... more»

CASW wishes everyone a very happy festive break. This year, more than most, our staff and volunteers need a good break after a tough year. We will be closed from 1pm on Friday 24th December to Monday 3rd January. We re-open on Tuesday 4th... more»

Thank you for your interest in our newsletter. For the latest edition, please click here  You can Subscribe to our newsletter... more»

On Thursday 18th November at 10.30 we will be holding our AGM on Zoom.  Please join us and hear about our achievements in 2020-21 We have a range of speakers to tell you more about our work, our usual awards and of course the business of our... more»

Stratford Town Trust has shown its commitment to helping local people by extending its core funding of Citizens Advice South Warwickshire – despite having faced funding pressures of its own during the pandemic.  It has made a grant of £63,000... more»

Thank you for you interest in our newsletter, to view our latest edition, please click here You can Subscribe to our newsletter... more»

Thank you for you interest in our newsletter, to view our latest edition, please click here You can Subscribe to our newsletter... more»

Local charities Citizens Advice South Warwickshire and Stratford-upon-Avon Foodbank have joined forces to help people access the help they need. This project was developed between the two partner charities in response to the current pandemic, each... more»

Thank you for you interest in our newsletter, to view our latest edition, please click here You can Subscribe to our newsletter... more»

Local charity says 47% of people seeking its advice on benefits have never needed its support before Number of people claiming Universal Credit in Stratford-on-Avon and Warwick districts has risen by 106% and 127% respectively since the pandemic... more»

Citizens Advice South Warwickshire has rounded off its 80th anniversary celebrations securing more than £125,000 in funding for a vital project helping people in crisis in Warwick. The charity, founded during the Second World War to offer free,... more»

Notice is hereby given that the Annual General Meeting of Citizens Advice South Warwickshire (a Company Limited by Guarantee) will be held virtually in line with Government Guidelines on Tuesday 10th of November at 10.30am.  To secure your place,... more»

Citizens Advice South Warwickshire [CASW], a local charity has continued giving advice to those in need throughout the Coronavirus pandemic thanks to the tireless dedication of its staff and volunteers. Everyone quickly rallied to ensure as many... more»

Local charity, Citizens Advice South Warwickshire has seen a surge in the number of issues each person has needed help with by almost 30% compared to the same period last year.  These people are being supported on the phone, by email or webchat... more»

CASW is working to provide the best, most sustainable service during the Coronavirus outbreak. We have a duty of care to keep clients, volunteers and staff safe in line with Government Guidelines. To do this, we need to make changes to our... more»

CASW is has the following opening hours:   Both offices open on Monday 23rd December.   Tuesday 24th: Leamington office closed (this is our normal closed day) Stratford upon Avon office open as normal We are then closed between Christmas and New... more»

More than 6,000 people were helped and 32,000 issues were dealt with during the 2018/2019. Yvonne Hunter, Chair of Trustees for Citizens Advice South Warwickshire said “Most of the people who come to us have multiple problems and we have... more»

Local charity Citizens Advice South Warwickshire said a huge thank you to Stratford Town Trust who have confirmed ongoing support that will allow them to continue their Reach Out and Help (ROAH) project.  The project is described as “life-saving... more»

80 years ago in September 1939, this country went to war. This was to have a huge impact on millions of people.  It led to the start of Citizens Advice Bureaux to help in large cities and towns where war would be disrupting life.  Citizens Advice... more»

Citizens Advice South Warwickshire’s latest newsletter for July 2019.  more»

Due to Bank Holidays throughout April and May, our Leamington and Stratford offices and projects will not be accessible on the following days: Friday 19th April Monday 22nd April Monday 6th May Monday 27th May We will operate as usual on the next... more»

Please find our click here to find out our latest news and activities in our regular newsletters: Citizens Advice South Warwickshire April Newsletter... more»

Local charity, Citizens Advice South Warwickshire, has launched a new service called “Help to Claim” for those who need help to apply for Universal Credit across South Warwickshire. People will now be able to get support as they submit their... more»

Citizens Advice South Warwickshire will be restarting advice sessions in Alcester- offering their expert and confidential help to those in need. An outreach advisor will be available to meet people on the first and third Thursdays of the month at... more»

Please find our click here to find out our latest news _Citizens Advice December Newsletter 2018.   more»

Kate Rolfe, member of the Rosebird Community Hall committee hands over a cheque for £400 to Yvonne Hunter, chair of Citizens Advice South Warwickshire.   The donation comes from the income generated by the Rosebird Community Hall which is a not... more»

More than half the people who came to Citizens Advice for help in South Warwickshire are having problems with claiming  benefits, according to their Annual report 2017-18 . Universal Credit has been introduced to the Stratford District area, but... more»

On Thursday 14th November, Citizens Advice will hold its Annual General Meeting at The Town Hall, 23-24 High St, Stratford-upon-Avon CV37 6AU The event will begin at 10:00 for tea and coffee, with the AGM starting at 10:30. We will finish the... more»

The September 2018 edition of our stakeholder newsletter contains articles on our services as well as an introduction from our new... more»

To download a copy of our June newsletter, please click here Do you want to sign up/unsubscribe from this mailing list? We would love to hear from you, email us at... more»

The Court Desk Service provided by CASW is an established and respected service available to all residents in Stratford District and funded by Stratford District Council It is a comprehensive “wrap-around” service.  This means that we support... more»

ChangeX, a new project helping vulnerable adults, was launched in Stratford this week. Trevor Preston, who started ChangeX, came up with the idea when he realised that many people with mental health problems don’t know about the support and... more»

Jeremy Wright MP joined Trustees and CEO of Citizens Advice South Warwickshire to make better connections and learn of top issues for people who seek support and advice from the local charity. Over 1,500 people came to Citizens Advice last year from... more»

At Citizens Advice, we help people find a way forward. Whatever your problem is, whatever is keeping you awake at night (Assuming your little ones are letting you get any sleep that is!).  We provide free, confidential and independent advice to... more»

A Stratford volunteer with Citizens Advice has helped more than 6,000 clients during her 25 years service. Jenny Wood-Hill started as a volunteer adviser in 1983, in the pre-computer days of carbon paper to type forms in triplicate and big paper... more»

Welcome to the very first Newsletter! Citizens Advice Newsletter Jan 2018 Our aim is to keep you in touch with our work and strengthen communication and partnership through more regular updates to you, our key partners and stakeholders. Do you... more»

Citizens Advice brought together key organisations in the South Warwickshire area who represent the communities we live in, but serve different needs.   We wanted to see how CA and the wider third sector could work on these priorities and help... more»

Brrrr. It’s a cold wintery January morning outside and my energy supplier has just written to let me know my current tariff is due to end soon. Oh no, I think, now what is it going to cost? I hate having news of price rises, especially just after... more»

With ever inventive ways to lure us to shop – from Black Friday offers to Cyber Monday discounts –  it seems the shops are creating newer, better marketing to get us to buy their products and the offers seem all too tempting. So it is... more»

Problems with benefits, universal credit and debt are at the top issues faced by people coming to Citizens Advice South Warwickshire, but housing and rural isolation are of growing concern. In the South Warwickshire area more than 34,000 advice... more»

Citizens Advice South Warwickshire is celebrating the inspirational volunteers who dedicate their time to solving people’s problems and making a difference to their lives. To mark Volunteers’ Week (1-7 June) the charity is shining a spotlight on... more»

Citizens Advice South Warwickshire said a big thank you to Stratford Town Trust for their funding grant of nearly £55,000. The cheque was presented when the Town Trust representatives came to visit the Citizens Advice offices in Stratford to see... more»

We are sorry to inform you that our open door service at Leamington will not be available on Thursday the 16th March. As part of the preparations for the merger we will be holding a conference for staff and volunteers from both bureaux. The purpose... more»

This letter (PDF) was recently sent to local Town and Parish Councillors asking for their support in promoting and funding our service. Letter from Yvonne Hunter, Chair of Stratford upon Avon Citizens Advice trustees. In the letter is a reference... more»

Stratford upon Avon & District Citizens Advice and Warwick District Citizens Advice are planning to merge on 1st April 2017. The merged organisation will be called Citizens Advice South Warwickshire. Following the merger all client data will be... more»

The financial year 2015/16 was another busy one for us. Read more about what happened in our recently published Annual Review and dashboard of key statistics by clicking on the links below: Full Year 2015-16 Summary Annual Review... more»

On September 1st we launched a new programme called Breakthrough, which is  jointly funded through the Big Lottery Fund and the European Social Fund.  Breakthrough aims to breakdown the financial and other barriers that stop people accessing work... more»

The Warwick District Citizens Advice Annual Report 2015-16 is now available. It provides an overview of our work over that past year, including some numerical analysis of the advice provided. An A4 PDF version of the report is available for... more»

We’re pleased to announce our Building Better Opportunities project under the Big Lottery Fund/ESF Funded programme ‘Breakthrough’ supported by a team made up of core local delivery partners such as ourselves. Over the next two... more»

Our 76th Annual General Meeting is on Tuesday 8th  November 2016 from 2pm to 4pm at The Court House, Jury St, Warwick, CV34 4ES. Our guest speaker for the meeting will be: Jonathan Chilvers, Salvation Army   Light refreshments will be served... more»

Our Financial Accounts 2015-16 are now available to download, ready for our AGM on November 8th. WDCA Financial Accounts 2015-16 (1.4 Mbyte PDF... more»

Big Energy Saving Week is a national campaign to help people cut their fuel bills and get all the financial support they are entitled to. The week starts on 31 October 2016, and we can help you to save money on your fuel bills. To get advice on how... more»

In October 2015 Warwick District and Stratford upon Avon and District Citizens Advice Trustee Boards agreed to explore the possibility of merging the two services. The two Trustee Boards have now agreed in principle to the creation of a joint... more»