Get In Touch

Self Help

Before contacting us you may find what you are looking for on our information & advice section or on citizens advice national website

Drop In

Our services are now available at Elizabeth House Stratford as we have closed our Meer Street Office. We are available from 10am – 2pm Monday to Friday in Elizabeth House.

Our Leamington office is open for drop in sessions on Tuesday 10am to 2pm and on Wednesdays from 10am to 1pm.

NOTE ABOUT SERVICE OPENING HOURS: Please note that our service is closed on Tuesday 6th February for a staff and volunteer away day. We are open on Monday 5th February as normal, and reopen as usual on Wednesday 7th February. We will also operate a reduced service at Elizabeth House in Stratford upon Avon on Tuesday 27th February. Our drop-in session on this day will close early at 12noon to allow our volunteers to attend a training session in the afternoon.

Call us

We now operate a telephone service for all advice needs across the week (Monday to Friday 9am to 5pm) Please telephone 0808 250 5715

Hearing or Speech Impairment

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 250 5715.

Email us

If you would like to be contacted by email please complete our Webform with details of your query. An adviser will reply to you within a few days.

Chat with us

On the national Citizens Advice website you can talk about your issue with a trained adviser online.
They’ll try to help you solve your problem or make good progress towards it.

Chat’s usually available 9am to 5pm, Monday to Friday.

Click here to access their chat services.


Thinking about Volunteering?

You’ll find more information about volunteering here in our volunteering for us section.