A Stratford volunteer with Citizens Advice has helped more than 6,000 clients during her 25 years service.
Jenny Wood-Hill started as a volunteer adviser in 1983, in the pre-computer days of carbon paper to type forms in triplicate and big paper files and reference books.
She told colleagues at Citizens Advice South Warwickshire that the service was very different without computers and the internet. The problems of clients today were usually more complicated than before.
Jenny said she had found volunteering very rewarding, knowing that she has been able to help so many people in difficult circumstances, and she appreciated the fantastic support and camaraderie of colleagues.
Yvonne Hunter, chair of the trustees of Citizens Advice South Warwickshire, thanked Jenny for her continuing service and said volunteers were vital in today’s difficult times.