To help you find the information you require more easily, we have split this page into relevant sections:

Welfare Benefits General Information

For useful information about welfare benefits go to the Citizens Advice website.

Click the links below if you want to carry out an online check to see which benefits you might be able to claim. You will need to have all your information to hand about your (and your partner’s) income, including details about your rent or mortgage payments and Council Tax.  Please visit us at Citizens Advice if you would like us to carry out a full benefits check for you and help you make a benefit claim.

Benefits Checker

To check which benefits you may be entitled to, use these benefits checkers on the government website:

Benefits checker

Universal Credit

Universal Credit is gradually being rolled out across the UK and will eventually replace all of the following benefits for people of working age:

  • Income-based Job Seekers Allowance (JSA)
  • Income-related Employment and Support Allowance (ESA)
  • Income Support
  • Tax Credits
  • Housing Benefit

Depending on where you live in South Warwickshire, you may need to make a claim for Universal Credit instead of the benefits listed above.  Please use the following website to check which benefits Universal Credit has replaced in your postcode area:

Universal Credit locations

Our Help to Claim service 

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.

Help to Claim is a dedicated service from Citizens Advice. It’s free, independent, confidential and impartial. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.

You can read our online advice on Universal Credit at any time.

Call our national phone line

You can contact an adviser through our free national Help to Claim phone service:

England: 0800 144 8 444

Advisers are available 8am to 6pm, Monday to Friday. 

Talk to us online

Chat lets you talk to a trained adviser online about your Universal Credit application process. Chat is usually available 8am to 6pm, Monday to Friday. If no advisers are available, the chat box won’t appear.  

Speak to someone face to face

If making a claim online or by phone doesn’t suit you, perhaps because of IT literacy, or a disability, then you can access our face to face service by calling the telephone claim line above or by dropping in at either your Local Job Centre or Citizens Advice South Warwickshire office.


Housing Benefit, Council Tax Reduction or Discretionary Housing Payments

To claim these, please visit the website for your Local Authority area:

Stratford on Avon District Council

Warwick District Council

Child Benefit or Child Tax Credit

To claim either of these, please visit the Government website.

More information about DWP benefits and pensions

For information about DWP benefits and pensions, please visit the Department for Work and Pensions website.