For advice on consumer problems the following websites offer plenty of useful self help information.
Useful information from the Citizens Advice website.
Government advice, support and information on all aspects of taxation: paying tax, self-assessment, PAYE, VAT, tax credits, how to find a tax adviser or agent and more.
Council Tax – local links:
Pay your council tax, apply for council tax reduction, help with dealing with arrears, general queries, council banding and more.