Christmas Opening Hours:

Please note that our telephone lines close on Wednesday 20th December 2023, reopening on Tuesday 2nd January 2024

Our office in Leamington closes for Christmas on Friday 22nd December 2023. Drop in is available 10am-12 Noon on Tuesday 19th December and from 10am - 1pm on Wednesday 20th December 2023

Our drop in services in Stratford Upon Avon at the Council Offices Elizabeth House Church Street Cv37 6HX, will  close at lunchtime on Friday 22nd December 2023.

Please note that on Tuesday 19th December, our services at Elizabeth House are available from 10am - 12 Noon.

We would like to wish you a peaceful Christmas and New Year and look forward to helping you in 2024. 

Local support and advice for cost of living help in Warwickshire

Local advice on the help available with the cost of living can be found on the Warwickshire County Council website:

We offer free, confidential, impartial and independent advice for all members of the South Warwickshire community, including Stratford upon Avon, Alcester, Bidford, Studley, Southam, Leamington, Warwick and Kenilworth.

We are an independent charity as part of the national Citizens Advice network and rely on your support through donations and in volunteering your time.

Worried about fuel costs?

For information on help that may be available please click the link to visit our Fuel poverty page


There are several ways to contact us to get advice

Call us to speak directly to an adviser.

From 9am to 5pm Monday to Friday call  0808 250 5715

This is our county telephone line and is able to answer the majority of client advice needs very quickly.

On Mondays 5pm-7pm call 0800 995 6047 (Warwickshire Out of Hours Service).

Complete our online form that is available on our website on our Contact Us page

Visit one of our drop in sessions where you will have a brief meeting to outline your question, after which we will arrange any follow up advice or offer a face-to-face appointment as appropriate.

In Stratford-upon-Avon our services are available from Elizabeth House (Council Building). We are there Monday - Friday from 10am until 2pm.

Our Leamington office is open on Tuesdays from 10am to 2pm and Wednesdays from 10am to 1pm.

We also offer advice in various community venues throughout South Warwickshire. Please visit our our 'Community Advice' page on our website for more details

Get Involved

We rely on volunteers to provide service to the community. Find out how to become a volunteer.

Support us

We are a local charity, and your donations help us provide our services. Find out how to donate, and sign up to our mailing list.

Used Our Services?

Please tell us about your experience of using our services by filling out our feedback form.