80 years ago in September 1939, this country went to war. This was to have a huge impact on millions of people. It led to the start of Citizens Advice Bureaux to help in large cities and towns where war would be disrupting life.
Citizens Advice opened in 200 locations the day after war was declared. Dedicated advisers helped the public with problems as diverse as lost ration books, homelessness and evacuation. They even helped locate missing relatives and prisoners of war.
Read more about the early beginnings of Citizens Advice and why we are still needed today.