Advice Services Manager

Advice Services Manager
Salary range from NJC pt: 33 – 37
£29,323 to £32,486 per annum (depending on experience)
37 hours per week – Permanent
Location: Leamington and Stratford offices

We are pleased to offer you an exciting opportunity to become the new Advice Services Manager for Citizens Advice South Warwickshire.

We formed as an organisation through the merger of Warwick and Stratford District services in April this year.

You will take overall responsibility for quality of advice and the day-to-day operational management of the Citizens Advice South Warwickshire service. This includes working with the advice teams and supervisors to ensure that the advice given to our clients is the best that it can be.

You will be a member of the senior management team within Citizens Advice South Warwickshire and will be involved in helping to shape our new service as we move into this new phase for the organisation.

Citizens Advice South Warwickshire was formed through the merger of Citizens Advice services in Warwick and Stratford on Avon Districts in April 2017. We have an extensive history of developing a range of services that support those with complex advice needs and reaching the most vulnerable and excluded in our community.

The role offers the opportunity to develop joint processes and procedures, share good practice and assist the service to further develop its current high quality standards.

To download a copy of the job description and person spec, please click here: ASM job role and person spec.rtf
For guidance on applications, please click here: Guidance notes for applicants March 2017.doc
To download an application, please click here: ASM Staff-application-form- August 2017 SWCA office.doc (1)

Closing date: 9.00 a.m. Monday the 11th September 2017
Interviews will be held on Wednesday the 19th September 2017
For more information, please email recruitment@casouthwarwickshire.org.uk

Money Mentor

Citizens Advice South Warwickshire: Money Mentor
Salary: £23,398 per annum (NJC Point 26)
37 hours per week – Primarily based in Stratford upon Avon Office with some need to work from Leamington Spa. The role involves significant travel across Stratford District to clients unable to travel.
Closing date: 10am Monday 4th september
Interviews to be held on Wednesday 13th September
This role is a fixed term contract until August 2018, with the potential of extension.

An exciting opportunity has now arisen to lead on the Breakthrough Programme as a Money Mentor in Stratford District. Within this role you will travel out to visit vulnerable clients across Stratford District to support them towards finding paid employment. The project is jointly funded through the Big Lottery Fund, and the European Social Fund. This vacancy is funded initially until August 2018, with the potential to extend funding for a further one to two years.

Citizens Advice South Warwickshire was formed through the merger of Citizens Advice services in Warwick and Stratford on Avon Districts. We have an extensive history of developing a range of services that support those with complex advice needs and reaching the most vulnerable and excluded in our community.

To view the job description and personal spec, please click here:
CASW Aug 17 Money Mentor job description and person spec
To download a copy of the application form, please click here:
Staff-application-form- August 2017 SWCA office.doc
A copy of our application guidelines, can be downloaded here: Guidance notes for applicants March 2017.doc

For more information, please email recruitment@casouthwarwickshire.org.uk

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